Offshoring is here to stay – make it work for you
Egremont Group
The offshoring phenomenon How many of us have experienced the frustration of talking to a representative of our “local” bank / train operator / insurance provider based in Bangalore? A Mail on Sunday survey of 4000 readers found that 87% of those surveyed would switch provider to avoid talking to overseas staff. Abbey National closed...Please log in to view the full thought leadership. If you haven't registered yet, you'll need to do so and must be a client (rather than a consultant) to view this content. Registration is free and only takes a minute.
