Hudson & Yorke Ltd
Hudson & Yorke provides large end-user organisations with management consulting services in the specialist area of Telecommunications and Network Services.
As large organisations seek to minimise operational costs and maximise the benefits of new developments in communication technologies, many are seeking to change their approach to the management and delivery of their telecommunications needs. We work closely with our clients on strategy, sourcing and governance programmes which support the transformation of their core business.
Our clients are typically FTSE 100/Global 500 corporations and public sector organisations with complex national and/or international network infrastructure, high levels of annualised expenditure and intricate commercial arrangements.
Our consulting services span the full lifecycle of any major telecommunications contract from pre-contract strategy to contract negotiation and service delivery. Hudson & Yorke’s knowledge and experience of large multi-dimensional deals enables us to design the right solution to meet the needs of your organisation.
The Hudson & Yorke team possess the required blend of strategic, commercial, legal, technical, service management, programme management, and project management expertise to address the needs of any large complex telecommunications environment.
At Hudson & Yorke we understand the importance of bringing high calibre consultants to our client assignments. As a result, our policy is to recruit and retain highly experienced consultants. We do not employ graduates, so the senior individuals you meet during our opening discussions will work with you throughout the project, giving you continuity and reassurance in the quality of our team.
From the outset, Hudson & Yorke has invested heavily in Intellectual Capital. All engagements are thus underpinned by a comprehensive set of best practice methods, tools and templates. This Consulting “toolkit” is available for immediate deployment on client engagements. All Hudson & Yorke consultants are schooled in the use of the Toolkit through induction activities, regular attendance at internal knowledge academy sessions and experiential learning.
Latest news from Hudson & Yorke
Top 500 global corporations lose £12 billion annually due to sourcing failures
Study reveals widespread dissatisfaction amongst large organisations with telecom and network sourcing projects
Large organisations globally are losing £12 billion annually through failures in the sourcing and governance of their telecom services, according to a commissioned study conducted by Forrester Consulting on behalf of Hudson & Yorke, specialists in telecommunications and network sourcing. These losses are due to 80% of all telecoms sourcing projects not being as efficient as they could be, with firms potentially able to save 20% on each contract spend.
The independent study surveyed 81 multinational corporations(1) from 12 countries(2) and a variety of industries. The findings quantify how adoption of best practice in telecoms sourcing can result in increased efficiencies, reduced costs and improved service levels.
To view the executive summary, please click here
(1) Organisations with an annual telecoms spend of at least £6 million
(2) Countries include US, UK, Australia, Switzerland, India, Sweden and Denmark.
accreditations & policies
Management Consultancies Association Member 
Corporate social responsibility Diversity Supplier Environmental policy case studies
Global Video Conferencing StrategyOne of the world’s largest brewers with interests or distribution agreements in over 60 countries across five continents identified a need to develop their strategy for videoconferencing.
It was clear, however, that the organisation’s international videoconferencing infrastructure was not fit-for-purpose, due to network performance issues,...
Review of Telecommunications Operating Model and Sourcing Strategy FormulationA UK Retail Bank with 2600 sites in the UK and a further 200 international sites was approaching the end of their Managed Services contract for telecommunications and network service (TNS) provision. This provided the bank with an opportunity to review their business requirements and develop the sourcing strategy for TNS to support the organisation.
The...
Operational Telecommunications Sourcing Programme for Large Energy BusinessA major UK Energy Business relies on an operational telecommunications (Optel) infrastructure to control and monitor the delivery of energy. These Optel services are business-critical.
The business engaged Hudson & Yorke, as specialists in TNS strategy, sourcing and governance, to provide support to the business in defining the scope of requirements...
Global Telecommunications Outsource Contract Enables Business TransformationA market-leading producer of agrichemicals had a preferred partner agreement in place with BT. The business established a range of key objectives for the new Global Telecommunications Outsource contract. As part of negotiating and agreeing a new contract with BT, the business engaged Hudson & Yorke to undertake a comprehensive review the BT technical...
Global Managed Mobility Service deal for large international pharmaceutical businessOne of the world’s largest Pharmaceutical businesses opted to negotiate exclusively with three preferred vendors covering IT, LAN/WAN/Fixed Voice and Mobility. Hudson & Yorke were engaged to provide strategic support to the Global Mobility Managed Service contract. This culminated in the customer and vendor agreeing on a €250m Managed...
Global Telecommunication contract review unlocks hidden potential for bankA major international bank had signed three global telecommunication and network services (TNS) outsourcing contracts worth over €1bn to support their business in over 60 countries worldwide. The business experienced challenges in implementing these contracts and appointed Hudson & Yorke to independently review the contracts and to identify...
Global Telecoms Sourcing Programme lowers cost and increases business agilityTelecom service provision at one of the largest energy companies in the world was sourced in a highly fragmented manner across all its business operations. Following a strategic review of its telecoms environment, the company engaged Hudson & Yorke, as specialists in large scale telecoms sourcing programmes, to help leverage the organisation’s...
A large financial services business increases business agility, reduces TCO and enhances customer service levels with a fully managed telephony service.The UK division of a large global Financial Services business engaged Hudson & Yorke, to facilitate the development of a telephony strategy spanning 37 UK based sites, 12,000 end-users, 10 call centres and over 20 service contracts with different vendors. The client had identified that their current telephony contracts were constraining...
Global telecommunications sourcing strategyA large global manufacturing business in the food and drink sector had successfully grown through a series of acquisitions across Europe, Asia, The Americas and Africa. Following a review of ICT strategy the business identified the need to leverage the scale of the expanded business by consolidating the telecommunications supplier base with a view...
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thought leadership
Unified Communications (UC) continues to receive a lot of attention and press coverage; however the ‘hype’ around the underlying technology components tends to obscure the argument that its full potential is yet to be properly understood and fulfilled.
Hudson & Yorke has combined market knowledge and current client experiences to...
Organisations often find that the value, hard fought during negotiation, 'leaks' throughout the life of telecommunications and networks services (TNS) contracts. Hudson & Yorke's view is that to prevent this, a strategic approach should be taken in respect of the operating model; one which is multi-dimensional and integrates with the wider ICT...
Survey finds that enterprises can improve service quality and save money by adopting best practice in strategic sourcing of telecommunications services
Executive Summary
Enterprises spend as much as 20% of their total IT budgets on telecom services, but in Forrester’s experience CIOs do not allocate anything like one-fifth of...
Global Survey Finds That Enterprises Can Improve Service Quality and Save Money by Adopting Best Practice in Strategic Sourcing of Telecommunications Services
A commissioned study conducted by Forrester Consulting on behalf of Hudson & Yorke
Executive Summary
Enterprises spend as much as 20% of their total IT budgets on telecom services, but...
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