ea Consulting Group

ea Consulting Group

contact details

2 Oriel Court
106 The Green
Twickenham
Middlesex
TW2 5AG
United Kingdom

Web: www.eacg.co.uk
Email: Contact firm
If you have any difficulty in reaching this
consulting firm, please contact Source
on 0845 293 0993

eaConsulting Group (eacg) is a well established firm that now covers the full life cycle of management consultancy from strategy through design to delivery and implementation. 

We work as trusted advisors to a blue chip clientele on projects and programmes from cards & payments, change management, People Side of Change, partnering for successful change, regulation compliance, Advisory & Assurance and much more.

A further service line is offered through interim delivery teams we can place at any stage within a project to bring and share knowledge in specialist areas and to support in-house delivery teams with that specialist expertise.

The firm has been going over a decade and continues to experience organic growth that placed eacg as the fastest growing management consultancy in 2008 (Fast Track 100). Our directors and principal consultants have come out of senior positions within the same blue chip organisations we aim to work alongside, or from Big 4 consulting firms.

eacg primarily works within financial services organisations, but in many cases the lines are blurring and programme and project expertise is transferable into other industries from healthcare to comms to retail.

A major thread running through eacg's business policy is a strong ethical position that does not merely extend to Corporate Social Responsibility as regards the environment and community, but also in terms of striving at all times to do the right thing for our clients, even in cases where it may appear to be detrimental to the interests of eacg.  Our aim is always to have the most cost effective, yet productive solutions to the issues our clients are facing.

eacg has offices in SW London and Canary Wharf. Offices in the North-West and South-West of England are at planning stages.

Latest News from ea Consulting Group 

ea Consulting Group (eacg) is pleased to announce that it has acquired a strategy boutique, SHC, to complement its portfolio of services. To date eacg has been very much focussed in the design and delivery elements of consultancy and this move broadens its capabilities to the full life cycle.

SHC is a firm that had developed a highly facilitative and interactive means of solving strategic problems. Its approach is designed for the new world based on decades of experience in the old world of consulting.SHC looked not just at the “where are we going and why” part of the puzzle, but also the “how do we maximise the odds of getting there”. As a result, it represented a value-formoney and end-result-focused organisation that is a perfect fit with eacg’s model, resulting in the full service firm now created.

Steve Robson, Chairman of eacg; “In SHC we have found a kindred spirit: a team committed to developing strategy in a way that maximises its chances of creating real world improvements for clients. Their sensitivity to the change and transformation issues that need to be overcome to complete the journey is extremely rare in the strategic field. They have built toolkits to help clients ensure that any strategic transformation they develop is achievable in theory and practice, and they have a definition of strategy that solves many of the issues with which senior executives engage with all the time. They have a track record of successful strategic transformation that is exceptional, and that proves to me that they have created something of considerable value. We are delighted to welcome them into eacg.

”The founder of SHC, Simon Hall agrees that “eacg has built a reputation for managing delivery in a way that creates a quality end result in a pragmatic and value for money way. I have seen first hand the effectiveness of their approach and it is a win/win solution. Their innovative resourcing model and their programme management skills are second to none. To me they are a “must talk to” organisation for any business with significant change and transformation issues. We are very much looking forward to combining our unique approach to strategy development with their unique approach to strategic delivery.”
 

accreditations & policies

Management Consultancies Association Member Download File
Corporate social responsibility Download File
Diversity Supplier
Environmental policy
 

clients

  • Arval
  • Barclays
  • BT
  • Capital One
  • CSFB
  • Deutsche Bank
  • Experian
  • Lloyds Banking Group
  • Morgan Stanley
  • Nationwide
  • RBS
  • Standard Life
  • T-Mobile
  • UBS
  • VISA

case studies

Case Study

Large UK retail bank

Project advisory & assurance case study

The client, like much of the UK retail banking sector, was the product of several mergers. This had resulted in an operational legacy under which activities were dispersed over a number of sites across the UK. The inefficiencies and duplication that this caused were being particularly felt in the client's significant consumer lending operations.


Case Study

Mortgage Securitisation (ALM)

Securitisation of Asset Streams
Our client was one of the five largest UK Mortgage Banks.   The Bank needed to diversify its funding sources, and to improve its use of capital by moving mortgages off-balance sheet. As the only top 10 UK mortgage provider without this capability, it was beginning to suffer commercial disadvantage through having to reduce capital...

Case Study

Leading Building Society

People Side of Change

Senior and executive management within the Building Society were experiencing difficulties in driving effective change.


Case Study

Global Telecommunications Provider

People Side of Change

The client had already worked with eacg on a programme to create and instil a Model of Excellence across customer-facing areas.


Case Study

Leading High Street Bank

Customer Experience Case Study
  • The client identified as its key driver for the year, "to rapidly improve customer service levels across all channels".
     
  •  This was in response to a business environment where customer service is seen as the new competitive advantage

Case Study

Global Telecommunications Company

Customer Experience Case Study

In an increasingly competitive environment the client was concerned that the call centre service that their customers were experiencing was not of a high enough quality and they were or could lose market share as a result.


Case Study

Major UK high street bank

Card Migration Programme
Our client is a major UK high street bank with c.6 million credit cards in issue.   The eacg Cards team has been working with this client since May 2006 on a 3 year programme to migrate and transform the processing capability of the card portfolio, delivering a step change in functionality, customer centricity, and as...

Case Study

Card Services

Card Programme Management

Our Client required an experienced cards project manager, to co-ordinate a range of deliverables for two joint venture operations with a range of external third parties.


There are 5 more case studies by ea Consulting Group. View / Hide these case studies.

 

thought leadership

Thought Leadership

SEPA - the Single Euro Payments Area

SEPA involves the creation of a zone for the euro in which all electronic payments are considered domestic effectively removing the barriers to movement of cross-border payments. The programme is sponsored by the European Commission and European Payments Council. The primary goal of SEPA is to enable customers by November 2012 to make cashless euro...

Thought Leadership

The Payment Services Directive (PSD)- UPDATE

New ‘Banking & Payment Services’ Regime The FSA, further to the recent publication of their ‘Approach Document’ governing the implementation of the PSD, has now published policy statement PS09/6 entitled ‘Regulating Retail Banking Conduct of Business’. This confirms earlier proposals to replace the voluntary...

Thought Leadership

Retail Distribution Review a Concise Guide to The RDR

Executive Summary The Retail Distribution Review (RDR) was launched by the FSA in June 2006 fundamentally to reconsider how investments were distributed to retail consumers in the UK. The FSA has now published its latest consultation paper CP09/18 entitled ‘Distribution of retail investments: Delivering the RDR’. Whilst undergoing a series...

Thought Leadership

New“Banking and Payments Services” Regime

Executive Summary Further to the Consultation Paper CP08/19 published in November 2008 it has now been confirmed by the FSA in its latest Policy Statement PS09/6 entitled “Regulating retail conduct of business” that it will take over all retail banking conduct regulation for deposit taking from 1st November 2009. From this time a new Banking...

There are 1 more thought leadership articles by ea Consulting Group. View / Hide these articles.
 
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