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Oakland Consulting

Oakland Consulting

contact details

33 Park Square West
Leeds
LS1 2PF
United Kingdom

Web: http://www.oaklandconsulting.com
Email: Contact firm
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Oakland was formed in 1985 and has grown into one of Europe’s leading business improvement and management development consultancies, offering a mix of strategic and operational support to a wide range of organisations working at executive, senior management and operational levels. Oakland is a multi-award winning member of the Management Consultancies Association (MCA).

Oakland’s preferred way of working includes:
• Starting with the core process activities – this gets to the core purpose of the organisation, i.e. serving customers, and ensures direct links to strategic objectives;

• Collaborating with our clients – using skilled facilitation to support knowledge transfer with the flexibility to develop appropriate solutions, support client ownership and deliver lasting benefits;

• Learning from best practice – using propriety benchmarking techniques to learn from others and apply robust methodologies;

• Using creative thinking & assumption busting techniques – this provides new insights on current problems and potential solutions, helps the client to think differently about challenges and opens opportunities for step change improvements.

Oakland’s Skills
The company has skill sets and proven track records in areas including:
• developing cross cultural process management and improvement frameworks with major organisations;

• influencing – working across organisational and cultural boundaries;

• training, development, facilitation and team building, at all organisational levels, using well established and propriety methods;

• building sound, long standing relationships, working at all levels in large complex organisations to link improvement activities to top level objectives;

• data collection, analysis and presentation, using appropriate statistical techniques, with extensive experience of the application of these skills in a wide variety of companies and industrial sectors;

• executive and management development/training programmes to deliver practical and focussed approaches to business improvement, including Masters level programmes;

• identifying “process solutions” using an end-to-end process management approach;

• large programme and project management.
 

accreditations & policies

Management Consultancies Association Member Download File
Corporate social responsibility
Diversity Supplier
Environmental policy
 

case studies

Case Study

EADS

Improving On-Time, On-Quality, On-Cost Performance

Oakland's development of the EADS improvement approach ("DRIVER") and the EADS Black Belt programme to support the EADS Quality and Operational Excellence Programme.


Case Study

Loop

Call Centre Lean Sigma Improvement
Loop operate an inbound call centre designed to handle incoming operational and billing related calls from the customers of its client companies, one of which is Yorkshire Water. The management team assumed that an unknown percentage of these calls are caused by activities either fully or partially within the control of the inbound call process and...

Case Study

Pace

Pace - Quality Strategy

Increasing the level of 'On-Time, On-Quality, On-Cost' performance in the global number one Set Top Box producer.


Case Study

HMRC

Best practice benchmarking of transformational change
Oakland Consulting’s research division - The European Centre for Business Excellence - was commissioned to carry out a best practice benchmarking study to research and identify outstanding practice in managing transformational change, and to share the learning in order to achieve significant improvements to HMRC performance.

Case Study

Cabinet Office - National School of Government

Research, identify and promote outstanding practice in achieving extraordinary performance though innovation and effective risk management.
This case study outlines a research study that was conducted by the European Centre for Business Excellence, which is the Research and Education Division of Oakland Consulting Plc. Working in partnership with the National School of Government, several central Government organisations funded and actively participated in the work. Through the use of...

There are 2 more case studies by Oakland Consulting. View / Hide these case studies.
 
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