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In a bid to achieve improved economies of scale and global synergy, more and more companies are taking back control from local centres and centralising various functions. Does this tension between global and local control spell the end for the country General Manager? ask Mark Goodridge and Gary Ashton.
The traditional role of country General Managers...

How do you change the behaviour of individuals, teams and ultimately the organisation itself to achieve the desired corporate goals? Anne Bennett and Mark Goodridge provide some of the answers.
The CEO of a £10m utility firm was left exasperated after achieving a major reduction in operating costs. “So much has gone so well, but the fundamental...

“We restructured and it still doesn’t work” is a common cry after a reorganisation. But restructuring efforts will be futile unless you win over your employees’ hearts, as well as minds, says Paolo Moscuzza
“We trained hard, but it seemed that every time we were beginning to form into teams, we would be reorganised. I...

Are you unsure of how to respond to the mounting pressures – internal and external – on your organisation? Gary Ashton explores three response mechanisms to help cope with the ever-changing rules of the business game.
One aspect of good leadership is having the organisational ability to know what to change, when to change and how to change....

As with successful football teams, sustainable success comes from building an aligned, accountable and agile organisation. Gary Ashton explains how to build the right platform to successfully release the talent you have within your organisation that deliver desired business goals.
Why did the 2006 England Football team, with its ‘golden generation’...

Darwin’s ‘survival of the fittest’ and ‘natural selection’ concepts are just as applicable to the business world as they are to the natural world. But, unlike nature, organisations don’t have to leave their chances of survival to fate, says Mike Thackray
Thanks to Charles Darwin, organisations as organisms is a...

Like the Peppered Moth, firms such as Apple and IBM have used dramatically changing market conditions to their advantage. Melanie Fotiades explores how you can use innovation to help your organisation gain an evolutionary edge and outlast your competitors.
The UK’s Peppered Moth exists in both light and dark colours, but during the industrial...

In today’s climate of fear, ‘fitter and leaner’ is often misinterpreted to mean cutting costs – usually by shedding staff. Zara Seager explores the alternatives to redundancy.
“In the struggle for survival, the fittest win out at the expense of their rivals because they succeed in adapting themselves best to their...

Unlike those facing extinction in the animal kingdom, organisations can acquire fresh blood to help them evolve and survive today’s rapidly changing economic environment, says Simone Krell
A successful predator, the cheetah has evolved into the fastest land animal on earth. However, its population suffered a devastating blow several thousand...

Are you suffering from the unintended consequences of decisions that were made months, even years, earlier? Louise Earle reveals how leaders can improve the effectiveness of their decisions.
How often have you sat in meetings thinking “haven’t we been here before?” or “I thought we’d dealt with this issue!”...

Back in the 1990s, the Department of National Savings was struggling. Its very survival depended on radical change. Simon Hall and Mark Goodridge provided expert facilitation to create and implement a new strategy that helped to transform the once ailing government backed savings company into the success of what is today – National Savings and...

Some habits are hard to change. However, in the current economic climate, organisations can use external facilitation to change behaviours quicker than ever before; enabling them to put plans into action faster, says Paolo Moscuzza
Some 20 years ago a friend convinced me to try out a kick-boxing lesson. About half way into the session I got hit...

Many organisations are aware of the benefits of forming aligned top teams to run their businesses. But too much group think or team alignment can hamper high performance, and in some cases, result in bad decisions, says Martyn Sakol
If we take a look at recent events, you have to wonder whether too much team alignment is good for business. In fact,...

Restructuring and downsizing currently forms a key part of the business recovery and planning process as organisations seek to reduce costs, preserve profit levels and react to reduced orders and a slow down in consumer spending. Chris Legge explores how facilitation can help to get your business back on track.
With continuing news of yet more redundancies,...

Individuals who leave us feeling energised and positive possess ‘residual energy’, which they transfer onto us. Paolo Moscuzza reveals the individual and business benefits of residual energy and how he works with people to release it.
CUT TO: Savoy Hotel, London, Conference room. Into frame moves an awkward David, a tall smartly dressed...

The decision-making process is the driving force behind every organisation. But role-holders, making decisions for tasks, which are not appropriate for their position, can put the organisation at great risk. Chris Legge and Mike Thackray explore how you can ensure decisions are made at the correct level
We make them every day. Some occur subconsciously,...

Organisational change is an emotional time for everyone, and individual responses to change can cause either peaks or troughs in energy. Louise Earle looks at how you can better harness your team’s energy to create that positive vibe and achieve your goals
Have you ever been weighed down by negative energy at work? Not too long ago, I was working...

Lean principles traditionally have helped manufacturing companies survive economic crises without necessarily having to lay people off. But can the Lean philosophy be successfully applied to other sectors to help them get through the current downturn? Mike Thackray reports
Successful organisations share one common trait that helps them get through...

Meetings are often perceived to be a waste of valuable time. Yet it’s one of the strongest communication tools an organisation has to not only provide each team member with a clear direction of where the business is heading, but the role they all play in getting there, says Simone Krell.
Have you recently been to a meeting where the boring monologue...

Are you searching for energising business leaders, who ignite, drive and excite your staff and stakeholders, and capable of stretching your organisation to deliver outstanding performance? asks Martyn Sakol. Then read on
Can you recall a leader or manager that you really respected and enjoyed working with? If you have some paper to hand, take a couple...

In the current credit crunch, companies have to come up with increasingly creative ideas to retain and enthuse their staff. Melanie Fotiades explores how organisations can motivate their staff to deliver exceptional service through non-financial rewards
Being part of a Formula One pit crew is one of the most exhilarating jobs in the world. They...

Companies are responding to current unpredictable and turbulent market conditions by reorganising. But unless the reorganisation is focused on what outcomes you require, it can lead to confusion, inefficiency and demoralisation, says Mark Goodridge
“We trained hard, but it seemed that every time we were beginning to form into teams, we would...

In the quest for improved business performance and reduced costs, the Ulrich Model has been promoted as a powerful solution for HR to adopt to help address today’s challenging business climate. But does the Ulrich Model actually work? Asks Gary Ashton
So how is your business preparing itself for the stormy economic conditions ahead? If the HR...

Are you under pressure to get your firm through the current difficult climate unscathed? Human due diligence will help to identify and retain the capability that will ultimately get you through the downturn, and ensure that you’re poised to take advantage of the next economic upturn, says Chris Legge
Headlines of City layoffs are creating ripples...

Building trust with your employees is paramount, especially in the current unpredictable environment. Jane-Catherine Hartshorn provides some practical tips on how to create and maintain trust so your firm can withstand any economic tremor
The importance of trust can be vastly underestimated in organisations, especially during times of uncertainty...

Even the most rational, economically driven decisions can flounder if you don’t take into account what your people identify with and are passionate about. They are an immensely powerful energy source that can either destroy or unleash business performance. The Dixons and Currys saga proved just that. Gary Ashton reports
Remember the time back...