Navigant Consulting
With an unwavering commitment to quality, Navigant brings a fresh approach to Expert Advice in the United Kingdom and Europe. Anchored in London, Navigant’s team of 250 European consultants provide Management Consulting, Forensic Accounting, and Programme Services to companies managing disputes, regulatory challenges and any significant business change.
Free of the legacy and conflicts of traditional accounting and audit firms, Navigant delivers objective advice to the financial services, insurance and healthcare sectors, the construction industry, local government and the legal sector. Using cross-disciplinary teams, they provide a unique combination of proven industry experience and service excellence to effectively identify and address our clients’ most difficult business challenges and litigation issues.
Navigant's professionals include experts in business operations and finance transformation; regulatory compliance; engineering and construction management; claims evaluation and litigation support; accounting, information management and public policy formulation.
As part of Navigant Consulting’s global team of more than 1800 consultants, Navigant Europe has the resources and proven expertise to deliver solutions that make a positive difference for their clients.
accreditations & policies
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case studies
Operational EnhancementA Fortune 100 insurance company, a long-standing client of Navigant’s, was experiencing an inordinate amount of client issues in its Group Life Insurance business. The client engaged Navigant to help determine its optimal operating structure. Implementing Navigant’s recommendations resulted in a turnaround time reduction of 10%...
Capital Markets System Selection and ImplementationA growing US regional bank engaged Navigant Consulting to assist with the selection and implementation of capital markets systems. The Navigant Consulting team assisted the Bank through the selection and implementation of a system that allows more automated and controlled front office and back office operations, reduces costs, and allows online trading...
Asset Manager from scratch in 35 DaysWinner of MCA Awards 2010
There aren’t many clients who take out advertisements in the Financial Times and Wall Street Journal to thank the firms they have worked with, but that is precisely what Independent Franchise Partners LLP (“Franchise Partners”) did in August 2009 in recognition of the help it had received in setting up its...
Securing the development of more efficient solar cellsThis is the Catch-22 of green energy: to make the technology a commercially viable alternative to carbon-based fuel needs investment, but investors will only fund technology that is commercially viable. Breaking into this circle requires not only the ability to spot potential but the determination to realise it.
Climate Change Capital Private...
How Tesco is redefining retail bankingAt a time when the financial services sector is in turmoil, it takes immense vision, courage and commitment to launch a new retail bank. But those are exactly the characteristics Tesco has shown over its plans to launch the UK’s first major new retail bank since the dot-com era.
Tesco Personal Finance was set up ten years ago as a joint venture...
Performance improvement planStandard Life’s reputation for market leading service is a key differentiator. The challenge faced by the Customer Services Division is to continue to deliver this level of customer service while constantly improving efficiency and reducing costs.
Navigant worked with Standard Life to perform a complete review of their operations, identify...
Effective and transformational European IT outsourcingSkandia UK, a leading provider of investment products, was growing rapidly but had realised that its IT infrastructure was starting to hold it back. The only way Skandia could access world class IT services quickly and without risk was to outsource the entire function. This was to be the largest total IT outsourcing deal in Europe - a huge undertaking...
Customer retention strategy - buy-to-let mortgagesParagon asked Navigant to help devise a customer retention strategy for its buy-to-let mortgage business. In contrast to most conventional projects, however, the company didn’t want Navigant to research and design this strategy by themselves but to work closely with a group of its most experienced middle-managers. It was important, too, that...
Investment and custody operations outsourcingFaced with a potentially huge investment in technology to support derivatives management, Threadneedle Investments, the fourth largest retail investment fund manager in the UK with £73bn in assets under management, had reached a crossroads in their evolution.
In September 2005, they chose to outsource all investment and custody operations...
Partner selection in provision of wealth adviceNavigant Consulting advised Bradford & Bingley in the selection of a partner to enter into a single tie introducer arrangement for the provision of wealth advice, negotiated the contractual terms of the deal, articulated how the operating model and relationship management would work, developed the Service Level and MI framework and managed the...
Distribution strategy and transformation planningWith two million members, assets of £16 billion and 130 branches, the Yorkshire Building Society is the third largest building society in the UK. But scale and fierce competition bring their own challenge and YBS needed a distribution strategy which would give them sustainable growth in a changing market while also staying true to their values...
Customer services strategy operational reviewTroika, now Navigant Consulting, has worked with Standard Life over the last 18 months to perform a complete review of their operations, identify an initial performance improvement plan and develop a longer term Customer Service strategy. The result of this combined work is an operation that has maintained its market leading position while reducing...
Creating sustainable performance improvementTroika and Inspirational Development Group (IDG) have combined their respective skills and experience in financial services, business consulting, change management and leadership development to develop a unique set of services to help clients create sustainable performance improvement through people.
Outsourcing for financial servicesTroika were recognised as the leading management consultancy for outsourcing in Financial Services in 2002. They were praised for their overall solution involving two key agreements which they brokered - the formation of Capita Life & Pensions Services, incorporating the Lincoln book of business - and an outsourcing contract under a ten-year agreement...
Programme management for local authoritiesThe London Borough of Tower Hamlets, like many other local authorities in England, is engaged in the procurement of a long term partner to take responsibility for the delivery of new or refurbished secondary schools and ICT. In this case, the capital value of the project is c.£180m. Navigant Consulting are retained as the authority’s programme...
Strategic advice to Government departmentsNavigant is currently engaged to provide strategic advice to Yvette Cooper MP, Minister of State for Housing at DCLG. Previously Tim Williams was also engaged by David Miliband as special advisor when he was Minister for Local Government
Strategic reviews and complex programme directionWe have seconded a team for the last four years into the Department of Health’s Commercial Directorate, providing the Programme Director – Lead Deal Execution Director, Regional Programme Directors and senior supporting staff. We were initially contracted to manage a 20 strong multi-disciplined team tasked with the successful delivery of...
Affordable housing funding products - consortium adviceWe advised the consortium in a bid for Housing Corporation funding in respect of affordable housing funding products. The level of HC investment available is up to £150m per product.
Building Schools for the Future - programme managementDuring the period from 2003 to 2005, a number of our staff were instrumental in the establishment of the Building Schools for the Future (BSF) programme, the UK’s largest ever capital investment programme, which will see the investment of £45bn in new build and refurbishment and the establishment of transformational ICT systems in England’s...
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