Fortune 100 Life Insurer
Navigant Consulting, 2009
Operational Enhancement
Summary
A Fortune 100 insurance company, a long-standing client of Navigant’s, was experiencing an inordinate amount of client issues in its Group Life Insurance business. The client engaged Navigant to help determine its optimal operating structure. Implementing Navigant’s recommendations resulted in a turnaround time reduction of 10% and an increase in new business processing capacity of 20%. The client has subsequently engaged the Navigant team for additional operations reviews in other areas of the business.
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