A national retail group
Boxwood, 2005
Restructuring store renewal teams
Summary
A significant national retail group (£5 billion turn over) was managing a major programme of store renewals, fascia transfers and divestment.
Each business unit fascia managed its own Store Renewal team with central management support. Different processes, manuals and meetings/ reporting structures existed.
Greater flexibility was required across business units as the work programme gradually focused on one fascia. The department also needed to reduce costs.
Boxwood facilitation resulted in £2m of annualised benefits with a further £7m in capital expenditure savings due to greater management focus.
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