A leading UK utilities company
Egremont Group, 2008
Business Transformation at one of the UK’s largest water utilities companies
Summary
Our client had experienced a difficult couple of years and was struggling to meet its regulatory targets. We were asked to support a new management team to deliver an improvement programme designed around process efficiency and cultural transformation. Our brief was to help them to address challenges around morale, operational performance and capability and to enable them to evolve the way the organisation operated so that it was better equipped to absorb all the planned change over the next 5-10 years.
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