An Acute NHS Trust
Boxwood, 2007
Service improvement in an Acute Trust
Summary
Tribal Boxwood were asked to improve the performance of the Radiology Department of a large, multi-site acute trust. The specific goals were to improve waiting times, scan throughput, capacity, patient experience and cost efficiency.
A programme of interviews, observations and analysis was undertaken leading to workshops and then action plans being drawn up, and rolled out across the whole trust.
The result of the joint team’s work is a significant increase in activity and all modalities now have a clear plan for delivering the Trust’s Targets against outpatient waits.
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