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Innovation
Email-free consulting?
When Thierry Breton, Chairman and Chief Executive of Atos Origin, announced last month that he wanted his firm to be a “zero email company” he raised some interesting questions about how consultants do business. He wasn’t talking about external communication. Forms of communication, once established, are hard to eradicate (there are still some people out [...]
A second day in the room
Here is how many consulting firms develop their thought leadership: Step 1: Pick an idea it thinks clients will be interested in. Step 2: Convene a small group of senior people to decide what the angle and key messages should be. Step 3: Hand the output from this to a mid-ranking consultant to write up [...]
Consulting services as blockbuster drugs
No, this isn’t a series of observations about client “dependency” on consultants. Sometimes we can learn a lot about one industry by looking at it through the lens of another. So imagine, if you will, what kind of consulting industry we’d have if it looked more like the pharmaceutical industry. That’s not a strange comparison, [...]
The tyranny of the new
Here’s a little-known fact: the largest 25 consulting firms in the world collectively publish, on average, 445 new pieces of thought each month. That’s just under 18 articles per firm, although in practice the distribution is skewed. Firms such as McKinsey and Booz, both of which have regular publications to feed, tend to write much [...]
The problem with innovation in consulting
Recessions are supposedly great times for innovation. Companies, their backs against the economic wall, are forced to be creative; those that rise to this challenge emerge stronger once the recovery comes. Is the same true of consulting? It should be. Long and deep recessions like this one create the need for new ways of managing. [...]
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