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In the balance

Fiona Czerniawska
If we look for a moment at the UK consulting industry (every country is a bit different), we can divide it into three parts. On one side of the scales is the market in financial services; on the other is that in the public sector. Each of these markets is similar in size: in the middle and a little bigger than both is everything else: telecoms, utilities,... Read More

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The five Bs of consulting

Fiona Czerniawska
Consultants really don’t help themselves sometimes. The word “product” is one most firms would like to steer clear of. They think it smacks of a supermarket approach: put a standardised consulting process in a box, pile it high and sell it cheap. But this is a very narrow-minded way of thinking about it. Sure, you can productise... Read More

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2010: The year of living dangerously

Fiona Czerniawska
January is one of the high points of the consultant's year so far as business planning is concerned. For the firms whose financial year starts in the summer, the New Year is a good time to check progress against assumptions; for those whose financial years start in the next couple of months, it is the last chance to take stock. Two things are striking... Read More

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Is it true? Was Beatrix Potter really anti-consultant?

Fiona Czerniawska
Like me, you’re no doubt reeling from the revelation that Beatrix Potter’s “The Tale of Mrs Tittlemouse” is actually a diatribe against consultants. According to the FT, she eventually narrows the door so that Mr Jackson, a toad, cannot get in, a strategy Greg Dyke, former Director General of the BBC, says is the ideal way... Read More

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New business models: Part 2

Fiona Czerniawska
Internal consultants have a chequered history: one minute they are on the up, eager recipients of corporate largesse; the next they are on the down, seen as a luxury the organisation can no longer afford. Lacking the brand and independence of external resources, they have widely been seen as the “poor manager’s consultant”, the people... Read More

Blog

New business models: Part 1

Fiona Czerniawska
Recessions are extraordinarily effective tools for sorting winners from losers. Just as with retailers on the High Street, we’re seeing signs that the consulting firms with weaker business models are starting to sink to the bottom, leaving their more robust rivals bobbing around in the still choppy waters. But a problem for one set of firms... Read More

 
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